We want to ensure that you're 100% satisfied with your custom pet portrait. Here are a few photo guidelines you must follow. If you have got any questions, please feel free to reach out to our team of artists by clicking here.
- Pet head and upper body should be fully visible in the photo - no cropped ears, closed eyes or random things in the mouth like sticks/socks/balls/etc, please.
- Take a photo close-up from the front at eye level, so your pet is in position you want them to be on the portrait.
- Photo should be taken in a well-lit area. Please, avoid over-exposure, no filters.
- Send us only original high-resolution photos - no screenshots or pixelated photos.